# AI Services for _Agentic Commerce_.

Retailers don't need another AI demo — they need a safe, scalable way to put agentic commerce into production. NULogic implements the platform-native AI capabilities of Shopify, Salesforce Commerce Cloud and commercetools, and layers an enterprise-grade control plane on top so your business rules, brand, and economics remain yours.

[Talk to an architect](https://www.nulogic.io/ai/services#contact) [See the services](https://www.nulogic.io/ai/services#platform-mcp-enablement)

01

### Platform MCP Enablement
Expert implementation of Shopify, Salesforce Commerce Cloud and commercetools native MCP capabilities. We configure, extend and optimize platform tools for your specific catalog, channels and policies.

[Explore →](https://www.nulogic.io/ai/services#platform-mcp-enablement)

02

### Enterprise Agentic Commerce Layer
Our core offering — the intelligent control plane that governs AI behavior, enforces business rules, orchestrates cross-system workflows, and provides enterprise-grade safety and compliance.

[Explore →](https://www.nulogic.io/ai/services#enterprise-agentic-commerce-layer)

03

### AI Commerce Operating Model
Governance framework including policies, monitoring dashboards, performance analytics, continuous optimization and team enablement for sustained success.

[Explore →](https://www.nulogic.io/ai/services#ai-commerce-operating-model)

[\+ AI Strategy Consulting (advisory across all three)](https://www.nulogic.io/ai/services#ai-strategy-consulting)

### Native MCP tooling, configured for your catalog
Implement Shopify's MCP endpoints, agent-facing catalog surfaces and storefront AI with your taxonomy, merchandising rules and channel mix.

### Agentforce + Commerce MCP wiring
Expose SFCC catalog, order and customer data to agents via governed MCP tools; align with your SFCC realms, pricebooks and promotion engine.

### MCP-ready APIs and agent surfaces
Build agent-safe interfaces on top of commercetools APIs, extend with custom MCP tools, and harden for enterprise use.

### Custom MCP tools
10+ MCP domains, tailored to you — Where the platform stops, we extend — order intelligence, returns, CX, loyalty, inventory — delivered as governed MCP tools the platform and your agents can safely call.

### Policy & rule enforcement
Pricing floors, promo stacking, margin guards, regional restrictions, brand-voice rules — encoded once, enforced everywhere an agent acts.

### Cross-system orchestration
Coordinate MCP calls across commerce platform, OMS, ERP, CDP, marketing and service — so one agent action does the right thing end-to-end.

### Safety & compliance
Guardrails, approval workflows, audit trail, PII handling, prompt-injection defense — enterprise-grade from day one.

### Retailer-controlled
100% of the decision logic sits with you. We don't lock your AI behavior into a vendor's black box.

### Policies & decision rights
Who owns what: prompts, tools, guardrails, escalation paths, model changes, vendor risk — documented and RACI-ed.

### Dashboards for trust & performance
Agent quality, policy-violation rates, conversion lift, CX signals, cost per outcome — in one view your leaders actually read.

### Continuous improvement loop
Prompt, tool and policy tuning cycles; eval suites; regression guards; A/B discipline built into the delivery rhythm.

### Team readiness
Role-based training for merchandising, marketing, CX and IT — so your people ship with the agents, not around them.

### Agentic Commerce Readiness
Catalog, data, platform, organization, risk. A structured baseline across the six dimensions that determine whether agentic commerce will work for you.

### Use-case portfolio & roadmap
Prioritized use cases by value, effort and risk — sequenced into a 12–24 month roadmap aligned to your commerce transformation.

### Business case & target architecture
Economics, build-vs-buy, platform and vendor choices, control-plane strategy — packaged so your CEO, CFO and board can fund with confidence.

### Executive advisory through pilot
Ongoing architect and strategy support as you stand up the first production use cases — so the plan survives contact with reality.

### Platform-neutral assets
- MCP tool templates for product, order, customer, loyalty, returns
- Policy & guardrail library (pricing, promo, brand, compliance)
- Agent orchestration patterns & multi-system workflows
- Evaluation, monitoring and audit-trail scaffolding
- Governance playbooks & operating-model templates

### Tailored to your business
- Your catalog taxonomy, merchandising rules and channel mix
- Your pricing, promo, margin and regional policies
- Your CRM, OMS, ERP, CDP and service integrations
- Your brand voice, tone and CX guardrails
- Your KPIs, dashboards and decision rights

### AI-driven discovery
Consumers are increasingly starting product journeys inside AI assistants. Your catalog has to be legible and trustworthy to agents — not just to search bots.

### Automated transactions
Agents don't just recommend — they check availability, compare options, and complete purchases. Commerce protocols are becoming table-stakes plumbing.

### Channel readiness
Shopify, SFCC and commercetools are shipping native MCP and agent capabilities. The question is no longer "if" — it's "how do we enable it safely, for our business."

## Final Takeaway
MCP enables AI. _NULogic_ makes it safe, scalable, and profitable for enterprise retail.